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Instant Approval. Fast Onboarding. Expert Help

Your Path to Smoother Payments Starts Here

Step into a better world of payments – one defined by partnership, trust, and unwavering support.

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Share a few details, and we’ll connect you with the right team to guide your payments strategy.

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We're sorry for the inconvenience. Please try using a different browser. Still not working? Feel free to contact us directly at info@gosuede.com

What Can You Expect By Switching to Suede?

Across 18 years, 12,000+ merchant locations, and hundreds of partnerships with ISO agents and ISVs, these are the results you see by switching to Suede:

  • 28% reduction in processing costs
  • 15-20% increase in staff productivity
  • End-of-day reconciliation time cut by 60%
Powered by the point-of-sale hardware your customers trust

Bring a Human Touch to Your Payment Processing

User

Vincent Scura Jr.

Owner of Harley Davidson of Staten Island and Titan Motor Group

User

Louis Branchinelli

Owner of La Piazza Italian Restaurant Group

User

Mary Slater

Owner of Post Road Market

Support contact information

Get the support you need, right when you need it. Connect with the right Suede team for quick, smooth, and reliable assistance.

Merchant support

Support Department ( Merchant Accounts, Check Services, Equipment, Gift Cards, Age Verification)

(866) 811-1005 x3
support@gosuede.com

Technical support

Technical support is available for any issues you may encounter

(866) 811-1005 x4
tech@gosuede.com

POS support

Our products include comprehensive Point-of-Sale (POS) support to streamline your operations.

(866) 811-1005 x396
postech@gosuede.com

ACH support

Our platform now supports Automated Clearing House (ACH) transactions, offering a reliable and secure method for electronic money transfer.

(866) 811-1005 x3
achsupport@gosuede.com

Residual support

Residual support to ensure all portfolios are accounted for and reflected accurately.

(866) 811-1005 x3
residuals@gosuede.com

Risk management

Please report any fraudulent sales, suspicious activity, or sales that exceed your processing estimates.

(866) 811-1005 x023
risksupport@gosuede.com

Client relations

Supporting our clients to maintain strong relationships to address needs and resolve concerns promptly.

(866) 811-1005 x297
clientrelations@gosuede.com

ISO support

Interested in becoming an Independent Sales Agent for Merchant Industry? Talk to a member of our Sales Team to find out more.

(866) 504-1888
isosupport@gosuede.com

Underwriting

Please contact underwriting with any questions on your accounts regarding necessary requirements.

(866) 811-1005
underwriting@gosuede.com

Chargebacks

Please contact the chargebacks department immediately if you notice any suspicious activity on your account.

(866) 811-1005 x023
chargebacksupport@gosuede.com

Chargebacks

Please contact the chargebacks department immediately if you notice any suspicious activity on your account.

(866) 811-1005 x023
chargebacksupport@gosuede.com

Compliance

We’re available when you have any concerns or questions regarding the proper compliance.

(866) 811-1005
compliance@gosuede.com

The Guidance You Need is a Phone Call Away

Hours of operation

Monday - Friday
9AM - 6PM

New York Office

2 Jericho Plaza,
Suite 304,
Jericho, NY 11753

Florida Office

150 S. Pine Island Road,
Suite 440,
Plantation, FL 33324

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